Need a hand? You're in the right place.

Suru Partners is a software and CRM consultancy that creates, configures and connects the right digital tools to help non-profits increase their impact. We provide strategic consulting, digital transformation, CRM implementations, bespoke application development, website & systems integrations, and digital service design. We work with non-profits with a shared vision to leverage technology to change the world, helping our wonderful clients make a greater impact using the resources they steward. Highly experienced partner As trusted specialists for the sector, we understand the unique challenges and context faced by non-profit organisations. We work with you as a partner, guiding you through the process from start to finish — from scoping, design and business case through to migration, launch and ongoing evolution — actively engaging with your stakeholders, teams and leadership along the way to ensure project success. Having partnered with non-profits for more than 20 years, we know the pitfalls that many encounter during CRM and technology projects. We navigate you around these pitfalls, sharing best practice with your teams ensuring you get the best return on your investment in digital tools. And, unlike agencies who focus on a single technology or discipline, our breadth of integrated expertise means we can combine best-in-class systems to create powerful experiences and tools for your staff, donors and partners that integrate digital touchpoints, workflows and data in a cohesive way.

The missing piece for your charity’s training and consulting needs. Collectively, the MakeITaplan team have around 30 years’ experience supporting, installing, and training on charity software globally, specialising in CRM systems designed purely for the Charity and Non Profit sectors. With a passion for data and a love for training, we enjoy helping charities large and small to make aspects of their everyday endeavours as easy as possible. "Tell me and I will forget, show me and I may remember; involve me and I will understand"

Telescopic is a digital transformation consultancy that relieves your tech worries. We optimise and automate your processes and we don’t attempt to dazzle you with tech talk. Clear communication is our thing. We plan, design, integrate and build accessible apps, CRMs, websites and software that transform organisations’ effectiveness, increase their reach & impact and drive efficiencies in the way they work. How we work Our four-phased approach provides clarity on each step on the way to ensure successful digital project outcomes: • Assess • Plan • Implement • Maintain We value long terms relationships with our clients, helping you to implement and grow systems which fulfil and adapt to your business needs. Our guiding principles are to: • Build foundations that last • Make tech accessible • Tell it how it is • Put humans before tech • Get our clients return on investment

Who are we? t{h}onix works with charities on all things technical. We have vast experience in the non profit space and understand the unique set of challenges they face when it comes to implementing new tools and solutions. With a particularly deep knowledge of case management within charities, t{h}onix understands how best to architect data and process automations to support charities to deliver their services efficiently, whilst still building a strong data story. How do we work? Alongside you is the short answer! We aim to: • Be bespoke - no 2 clients are the same so we adjust how we work to best suit you. From our initial conversations we create an approach that we think best supports your specific charity and your specific needs to achieve the best result • Bring insight but inform - Our role is clearly to bring both sector and technical expertise however, a key part of our role is to ensure we empower you with the tools and knowledge you need to be the true owners of your system and data. • Listen but challenge - We’re here to listen to your needs and wants but also use our knowledge to gently challenge. It’s important to build trust as we work together to allow challenge, to ensure we land on the best possible outcome. Our Values • Honest - We’re honest with our clients about what they need and what we can do and never recommend a solution that we don’t truly believe is in everyone’s best interests • Collaborative - We are both active listeners and continuous learners. We listen to what our clients need to bring our expertise but we never assume we are the smartest in the room and that we can learn from all of our clients and their projects with us • Kind - We approach all our clients and each other with kindness and understand that we might not be the most important thing in their day that day • Detailed focussed - The devil is in the details! We probe and challenge through our engagements to ensure that we understand the really detailed needs to ensure our solutions are fit for purpose What else do we do? t{h}onix works with organisations on wide ranging projects from CRM implementation to technical and digital strategy, to data analysis, to system scanning and requirements building.

I work with charities and cultural organisations to improve their digital capabilities and make the most of Beacon. With over 13 years of experience in the charity and arts sectors, I’ve worked on many projects to simplify operations and tailor Beacon to each organisation’s unique needs. Whether you’re just starting with Beacon or looking to get more out of it, I can help you make it a CRM that truly works for you. Having worked in-house at small- to medium-sized charities, I understand their unique challenges and can navigate the complexities of digital transformation with empathy and patience. My clear communication style and calm approach make implementing or migrating to a new CRM much less daunting.

At Sonraí Data Solutions, we specialise in providing bespoke CRM consulting and implementation services for charities. With strong credentials in the performing arts and third sectors, our unique insight into the specific challenges faced by non-profit organisations enables us to deliver solutions that are not only effective but also empathetic to your cause. We don’t just understand the technical side of CRM; we understand the heart of your work. Our approach is grounded in an understanding of the non-profit sector and its unique needs. We start by thoroughly assessing your organisation’s specific requirements. This allows us to provide a customised plan that includes project management, CRM customisation, form setup, and comprehensive training. Our method is collaborative and transparent, with the end goal of empowering your team to use the CRM to its fullest potential.

Harmonic Action delivers innovative and pragmatic technology solutions across the third sector. We believe in a people-first approach to technology, prioritising communication and alignment over technical complexity. Good data management is at the heart of a well-functioning charity and we believe Beacon CRM is a straightforward and transformative way for a charity to be more effective. We know charities are facing increasing pressure to deliver ambitious aspirations and successful digital transformations. We know the challenges involved in this journey, and offer a flexible service to help organisations get on track and keep them there.

Cygnet was founded by developers to "make the web fun again!" We create amazing digital experiences for brands and charities with a focus on agility and innovation. We specialise in Not-for-profit CRM implementations, and when we aren't working with charities in Beacon, specialise in building headless sites, e-commerce solutions, and custom web apps. At Cygnet, we love crafting tailored, impactful solutions, delivered quickly and efficiently.

We’re a worker cooperative and CRM consultancy on a mission to transform how the social sector uses technology. We want to bring about a sector that is more impactful, efficient and data-informed. To do this, we partner with charities and other for-good organisations to provide outstanding software solutions that address the day-to-day challenges they face. At the core of our approach is sustainability. We collaborate with you to select the most impactful solutions, providing guidance on best practice, and training to empower your organisation for long-lasting, transformative impact. From scoping and solution design to data migration and upskilling your team, we're with you every step of the way. Our versatility lies in our breadth of expertise, allowing us to pinpoint the right combination of tools and solutions for your unique needs. Ultimately we know that technology is only one piece of the puzzle - what sets us apart is our in-depth understanding of the sector, our willingness to get stuck into the details of what you do and our commitment to ensuring our work has real impact. With experience across organisations of all sizes, we're well-versed in the common challenges faced by non-profits and can tailor our solutions to suit your specific needs. All of our team have direct experience working for charities prior to joining Impact Box and, over nearly a decade of partnering with nonprofits and other for-good organisations, we’ve delivered close to 250 one-off projects for more than 70 different organisations. Ready to transform your impact? Get in touch and let’s explore how we can use technology to empower your organisation.

Helen Dunnett Consulting Ltd is an independent consultancy which focuses on working with arts, culture, heritage and charity organisations to develop their CRM strategies and to procure CRM/ticketing/fundraising systems to enable them to deliver their art to audiences in the best possible way, to maximise their revenue and to streamline and improve their processes and productivity. We have a team of Associate Consultants with expertise in requirements analysis, implementation planning, supplier management, system configuration, data migration, system integrations, process design and Data Protection/GDPR.

Making a positive difference by helping charities transform their digital impact. We combine creative and technical skills with a deep understanding of the charity digital sector to build brands, create effective fundraising websites and drive positive change.

Ember Impact Solutions provide independent advice and professional services to deliver efficient CRM, Fundraising or Data projects. More than just numbers, I go beyond the spreadsheet to uncover the stories hidden within your data. I partner with your team to: • Implement best-in-class CRMs: Streamline operations, improve data management, and empower informed decision-making. • Develop meaningful fundraising metrics: Track what matters most and measure impact effectively. • Generate insightful reports: Gain clarity on performance, identify trends, and optimize campaigns for maximum ROI. • Navigate digital transformation: Implement technology solutions that drive efficiency and engagement. • Manage complex projects: Deliver effective solutions on time and within budget. Services • Digital Project Implementation • CRM Management • Custom Fundraising Reporting • Digital Strategy • Fundraising Data Analysis • Advanced Fundraising Metrics and Dashboards Technical Experience • Beacon Apps CRM • Raisers Edge & NXT • Donorfy • Harlequin CRM • Microsoft Sharepoint Administration • Zapier Automations • Mailchimp and Email Automation • DotDigital • Just Giving • Enthuse • Microsoft Power BI • Stripe (Card Processing) • Go Cardless (Direct Debits) • Shopify • Eventbrite • Contactless Donation Systems • SUMUP • Smart Approve (Digital Grant Approvals)

Founded in 2022 by industry experts Anthony Fawkes and Mike Guy, Actually Data Analytics Ltd. is a data consulting firm devoted to the UK charity sector with a singular goal - to support non-profits of all sizes by turning their data from numbers into powerful, actionable insights. Combining over 20 years of industry knowledge helping hundreds of charities with all sorts of data-related projects such as migrations, health checks on data, and mentoring about best practices, they have a proven track record of delivering affordable solutions across all CRM platform and data systems. Actually Data Analytics are also partners with Blackbaud and are the only UK full stack partner for Engaging Networks. We also have extensive knowledge of Access Charity CRM, Salesforce and MS Dynamics. Their flagship product is ADRFM, a reporting suite of Power BI reports tailored for fundraising, marketing, and communications teams in the non-profit charity sector. Refined over years of testing to be accessible for newcomers yet in-depth for veterans, ADRFM provides data-driven insights to help fundraisers better understand supporters and elevate the charitable experience. For more information and to meet the team, head over to the website

Geeky Fox CRM already had years of experience supporting businesses on their CRM journey when Adam was invited to become a trustee of a charity. He saw first hand how difficult it could be to manage the internal working of a charity. He knew a CRM was essential and quickly settled on Beacon, which he implemented as part of his trusteeship. Beacon’s Partner Solution programme was launched shortly afterwards, and Geeky Fox’s Beacon certification not long after. Geeky Fox is shifting focus as we’ve found working with charities engaging, rewarding, and just fun. It’s the same service. We’ll listen and help you understand your challenges. There’s no one-size-fits-all CRM so we’ll work with you to create a solution that suit your needs. We’ll do it all with defined scope, transparent pricing, and clear expectations.

We help charities get their data and systems working properly so fundraising can flow. We specialise in CRM and data management, supporting teams to move to Beacon and build a setup that genuinely works for them. I’m Paula, the consultant behind Flow. With over 13 years of experience working on fundraising data and CRM projects in charities, I help organisations make sense of their data and turn it into something useful. Moving to a new CRM can feel daunting, so I keep things practical and straightforward, helping you create the best database structure for your organisation, mapping out the right processes and making sure everything’s documented, consistent and automated where it can be. I work closely with teams to build confidence in using the system day to day. I document processes clearly, provide training that makes sense in real life, and make sure you’re properly supported and resourced once the project is complete. The aim to create a clean, functional Beacon setup that your team actually understands and enjoys using, so you can stop fighting your data and start using it.

As dedicated as you are to maximising the power of your data and relationships to drive your charity’s mission forward. Whether you are starting out on your CRM journey or looking to rationalise, improve and integrate your current solutions, Sara can help. She will learn about your charity, analyse your needs, review your processes, offer advice and guidance and provide the critical friend challenge that you need to achieve the best possible outcome. Getting a grip With over 20 years’ experience of designing, developing and implementing CRM solutions, Sara is an IT professional with experience in fundraising, grantmaking, box office/event ticketing and membership across the not-for-profit, arts and cultural, and higher education sectors. Sara is particularly skilled in helping clients get the most out of their database systems and can help with all aspects of system selection and implementation. Tackling the hard stuff No problem too knotty, no data too dirty, no plans too wild! Sara is never happier than when taking on the harder aspects of choosing and implementing a new system. What features to prioritise? Do we need it now/in the future? What data to keep/discard? Big bang or phased approach? How to ensure adoption? How to maximise ROI? How to deliver benefit to our clients/supporters/service users? Drawing on real-life experience, Sara can help to iron out your problems, rationalise and reorganise your data, design achievable, goal-oriented plans and … Building beautiful solutions … build a beautiful CRM solution. As a certified partner since 2022, Sara has a deep understanding of the Beacon CRM system and how to configure it to give you the beauty of a bespoke solution within the framework of the standard product. Your solution will be understandable, supportable and future-proof. Working together with other systems, such as your direct mail provider, your website, your accounting software and other fundraising platforms, your Beacon CRM can become an integral part of your fundraising, audience/supporter engagement, service delivery and operational strategies, delivering you the benefits of teamwork and efficiency every day. Sara also works regularly with a network of other professionals and can draw on specialist support in areas such as data protection/GDPR, audience engagement strategy and planning, front of house/visitor attraction management and planning. Get in touch Please get in touch to learn more.

For small charities with big ambitions CRM isn't software - CRM is culture. Your small charity or non-profit needs a holistic approach to ensure your CRM plans don't become one department's white elephant. I've worked in the charity sector for over 25 years, at both small and large organisations. As I've seen charity CRM and e-learning software develop into a multi-million pound industry, I've grown aware that what works for large charities isn't always right for small ones. Enterprise-level software isn't always the best choice. And you can't tell until you've used it for a while. What is common across charities of all sizes is the need for sustainable approaches, future-proofed decision-making, and ownership of the donor, customer & learner relationship. Sustainable, flexible, and cost-effective solutions are a must. I'm here when you need me, not as an expensive one-off consultation, but as a resource to help inform strategy, sense-check, help with ideas, and support your organisation's technology future.

Who we are Aneka is a digital solutions partner that provides design, implementation and development services in partnership with charities, CIOs and social enterprises. Whether it's developing or migrating CRM systems, building automated processes and reporting structures or integrating webforms and other external tools, we help to empower organisations in articulating and executing their digital strategies. What we do A well-implemented CRM system gives you better visibility of your stakeholder interactions, streamlines your processes and helps you grow more efficiently. We design and build custom CRM environments tailored to your organisational needs. Whether you're starting from scratch or replacing outdated software, we work closely with your team to understand your processes, data requirements and goals to deliver a CRM that is intuitive, scalable and fully aligned with your operations. Visit www.aneka.co.uk/our-services for a full breakdown of what we offer. Why we do it We deliberately talk about working in partnership with, rather than for, our clients. You are the heart and soul of your organisation - we are the experts of the digital tools you will be using. Together, we can make sure those tools are adding value to your mission. Our goal will always be to optimise your processes and systems management, lighten your administrative loads and unlock meaningful insights within your data.

We are a transformation consultancy that works alongside organisations of all sizes to bridge the gap between ambitious transformation strategies and technology. We listen, find out what's really going on with your technology then identify real opportunities, and recommend solutions that are right for your business, your customers and your people. We can support you through all stages of your transformation. Our services include: • Strategy and Roadmap Development • Change Readiness • Fractional CIO / Technology Leadership • Programme Management and Delivery Support • Solution Sourcing and Procurement • Vendor and Contract Management • Cyber Resilience • Microconsulting Our approach is intentionally inclusive and neurodiverse friendly. We operate with a strong associate network and established partnerships with some of the UK’s leading cyber security and data firms. These give our clients access to deep specialist expertise when needed, without ever compromising our independence. Lucifer Stoat is not tied to any technology provider, ensuring our advice always reflects what is genuinely in the client’s best interest.

Design & Development Agency Amperative is a digital design and development agency helping brands and organisations bring purposeful products to life. We specialise in building apps, websites, and digital tools that not only look great, but work brilliantly. From UX design to full-stack development, we craft solutions with clarity, creativity, and care. Whether you’re launching something new or improving what exists, we work as an extension of your team to make digital feel seamless, strategic, and human. Our clients are nonprofits and charities who are ready to scale their impact. We love working with teams who value great design, thoughtful tech, and meaningful collaboration. "Amperative developed a unified CMS platform for us here at Mission Without Borders International, hosting 11 websites across 10 different countries. Perfectly to spec, within budget and on time. A fantastic team of highly skilled, super-friendly, accommodating, technically competent and creatively capable people. I wouldn't hesitate to put my trust in Amperative again. With a Digital agency background myself, I couldn't fault them. Highly, highly, recommended!" Matt Cooper, CIO, Mission Without Borders International

We help charities make our world a better place. We’re a B Corp Certified digital agency that creates brands, websites and fundraising campaigns to make charities resonate with funders and those they help.