We had an excellent experience working with Cygnet on the transfer from our existing membership system to Beacon. Their knowledge of the system, liaison with our existing provider, working with the database team, providing bespoke training videos etc was wonderful. Their attitude was always a solution focussed can do one which was much appreciated through the project. Highly recommended.

If you're looking for someone reliable to work with, I’d definitely recommend Cygnet – Peter Ross and his team were brilliant. Super friendly, really professional, and quick to respond to everything. What stood out was how flexible they were and how much they genuinely prioritised what we needed, even over their own convenience. Honestly, couldn’t have asked for a better experience – they just made everything easy!

Peter Ross helped us scope a complex project relating to payment integrations. He provided information about compliance, security, logic around data flows and the best course of action for our specific challenges. Highly recommended.

Cygnet Digital were the reason it only took us six months to implement Beacon. From the outset they were amazing; helping us to focus on what we needed from a CRM, the benefits it would bring and the outcomes we wanted to achieve. They walked us through the process and made sure we stayed on task and kept to our brief. Their detailed knowledge of our CITL meant they could advise on the best way to do things. Cygnet aren't a supplier, they're part of the team and they are absolutely brilliant.