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Ember Impact Solutions

Sunderland, United Kingdom
5.0 (4)
Accepting new clients
Certifications
Project budget
  • £500 - £1000
  • £1,000 - £2,000
  • £2,000 - £4,000
  • £4,000 - £6,000
  • £6,000 - £10,000
  • £10,000 - £25,000
Charitable areas of expertise
  • Case management
  • Events
  • Fundraising
  • Grantmaking
  • Impact reporting
  • Memberships
  • Service delivery
  • Supporter journeys
  • Volunteering
Operational and Strategic Services
  • Accounts and finance
  • Change management
  • Digital architecture review
  • GDPR
  • Process mapping
  • Project management
  • Technology selection
CRM & Technical Services
  • Data cleansing and validation
  • Database structure review
  • Export from existing data sources
  • Third-party application support
  • Website development
  • Zapier integrations
Tools commonly worked with
  • Donorflex
  • Donorfy
  • Enthuse
  • Eventbrite
  • Filemaker
  • Harlequin
  • Hubspot
  • JustGiving
  • Mailchimp
  • PowerBI
  • Raiser's Edge
  • Shopify
  • SQL
  • Wordpress
  • Xero
  • Zapier
  • Zoho
Partner Type
  • Implementation Partner
  • Consultant Partner

About Ember Impact Solutions

Ember Impact Solutions provide independent advice and professional services to deliver efficient CRM, Fundraising or Data projects.

More than just numbers, we go beyond the spreadsheet to uncover the stories hidden within your data. We partner with your team to:

  • Implement best-in-class CRMs: Streamline operations, improve data management, and empower informed decision-making.
  • Develop meaningful fundraising metrics: Track what matters most and measure impact effectively.
  • Generate insightful reports: Gain clarity on performance, identify trends, and optimize campaigns for maximum ROI.
  • Navigate digital transformation: Implement technology solutions that drive efficiency and engagement.
  • Manage complex projects: Deliver effective solutions on time and within budget.

Services

  • Digital Project Implementation
  • CRM Management
  • Data cleansing and validation
  • Custom Fundraising Reporting
  • Digital Strategy
  • Fundraising Data Analysis
  • Advanced Fundraising Metrics and Dashboards

Technical Experience

  • Beacon Apps CRM
  • Raisers Edge & NXT
  • Donorfy
  • Harlequin CRM
  • Microsoft Sharepoint Administration
  • Zapier Automations
  • Mailchimp and Email Automation
  • DotDigital
  • Just Giving
  • Enthuse
  • Microsoft Power BI
  • Stripe (Card Processing)
  • Go Cardless (Direct Debits)
  • Shopify
  • Eventbrite
  • Contactless Donation Systems
  • SUMUP
  • Smart Approve (Digital Grant Approvals)

Clients

NHS Charities Together
Southampton Hospitals Charity
Dumfries and Galloway NHS Charity
Compton Fundraising
Oracle Head & Neck Cancer UK
Creative Youth Network
Reviews
5.0 (4)
Write a review
Couldn't have asked for better!
5.0
Jan 08, 2026
Kathy Croskery, Scrripture Union Northern Ireland
From the first meeting with Chris, we knew he was a good fit to help us set up our brand new Beacon account. He put us at ease and gently encouraged us to consider different more effective and efficient ways of managing our data. This project could not have been completed without him. His knowledge and expertise of typical charity data and of Beacon were superb. Our data was not easy and exported strangely from our old system but with great patience and care he helped us navigate through!
Seamless CRM Migration with Expert Support
5.0
Apr 02, 2025
Charlotte Rumbol, Oracle Head and Neck Cancer UK
Ember Impact Solutions provided outstanding support for our transition from Donorfy to Beacon. Chris was highly knowledgeable, detail-oriented, and proactive, ensuring a seamless migration. His expertise, combined with a problem-solving approach, made the process smooth and efficient. He took the time to understand our needs and provided tailored solutions that will benefit us long-term. Professional, responsive, and invested in our success, we highly recommend!
Support with Beacon CRM
5.0
Nov 25, 2024
nick Mitchell, Dumfries and Galloway Health Board Endowment Fund
I cannot recommend Chris at Ember Impact Solutions enough. Chris helped us with the implementation of Beacon CRM within our charity. Chris is extremely knowledgeable and great experience with the product and ensured our project ran smoothly. On a personal note Chris is very approachable, patient and helpful.
Thoroughly recommend Ember Impact Solutions
5.0
Nov 25, 2024
Ben Perrio, Southampton Hospitals Charity
Working with Chris has been very easy and efficient. We had been working with Donorflex for the last few years which no longer suited our needs, Chris migrated our data and managed the implementation with ease. He had a huge breadth of knowledge of the systems we would be using and the industry more generally, so had solutions for many of our issues. In the months since our implementation the database has been going from strength to strength and reduced our previous admin burdens significantly.