Accepting new clients
Certifications
Project budget(s)
- £500 - £1000
- £1,000 - £2,000
- £2,000 - £4,000
- £4,000 - £6,000
- £6,000 - £10,000
- £10,000 - £25,000
Beacon certified services
- Beacon CRM implementations
- Beacon ad-hoc configuration
- Beacon ad-hoc data import
- Beacon ad-hoc user and admin training
Charitable areas of expertise
- Fundraising
- Memberships
- Events
- Volunteering
- Marketing
- Grantmaking
- Case management
- Supporter journeys
- Service delivery
Additional CRM & Technical Services
- Export from existing data sources
- Data cleansing and validation
- Zapier integrations
Operational and Strategic Services
- Technology review and selection
- IT & Digital
- Process mapping
- Project management
Tools commonly worked with
- Raiser's Edge
- Harlequin
- Salesforce
- Donorfy
- Donor Strategy
- Donorflex
- CiviCRM
- Microsoft Access
- Zapier
- Filemaker
- Campaign Monitor
- Mailchimp
- ActiveCampaign
- Xero
- Quickbooks
- Sage
- Wordpress
- Google Analytics
- Shopify
- WooCommerce
- Enthuse
- JustGiving
- Eventbrite
Partner Type
- Implementation Partner
About Liam Kilby
I work with charities and cultural organisations to improve their digital capabilities and make the most of Beacon.
With over 13 years of experience in the charity and arts sectors, I’ve worked on many projects to simplify operations and tailor Beacon to each organisation’s unique needs.
Whether you’re just starting with Beacon or looking to get more out of it, I can help you make it a CRM that truly works for you.
Having worked in-house at small- to medium-sized charities, I understand their unique challenges and can navigate the complexities of digital transformation with empathy and patience. My clear communication style and calm approach make implementing or migrating to a new CRM much less daunting.
Clients
Reviews
Write a review
Gold Standard data provision
Apr 22, 2025
Polly Barker, Punchdrunk Enrichment
Liam oversaw the move of Punchdrunk Enrichment's CRM data from Raiser's Edge into Beacon, which including managing more than 20,000 records, financial and schools data. Liam's approach was methodical and highly organised which resulted in our total confidence in the project every step of the way. Liam also took the time to understand all our internal processes to ensure our Beacon CRM set-up would be perfect for us. I would definitely hire Liam again.
Goes above and beyond - a real pleasure to work with
Apr 22, 2025
Daisy Marsh, Punchdrunk Enrichment
We worked with Liam Kilby on the migration of our data from Raiser’s Edge NXT to Beacon CRM, and we couldn’t be more pleased with the experience. From start to finish, Liam was incredibly helpful, patient, and professional. Thanks to Liam’s support, the migration was smooth, efficient, and free of any major issues. We’re now fully up and running on Beacon and extremely grateful for his expertise and calm, methodical approach. We highly recommend working with Liam for any CRM transition.
Database Implementation Simplified!
Apr 17, 2025
Sarah Bunn, Break
Break moved from Donorflex (quite a complicated system compared to Beacon) to Beacon with over 110k records. Liam was a huge help to us; guiding our review and data sift, and how best to use it going forward. He has provided customisation that works for our organisation and processes that ensure we have the best system for our needs going forward. He has provided clarity where we have had confusion and resolutions to issues/challenges, which has given us confidence, all in under 6 months!
Liam has been brilliant supporting our successful implementation of Beacon
Apr 01, 2025
David Masters, The Poppy Factory
Liam has been very flexible and client focussed to help us transition from our old CRM to Beacon. He's taken time to learn The Poppy Factory way of doing things and has tailored Beacon to meet our needs, or has found solutions where change has been needed. Thank you!
Top-Notch Service from Liam
Mar 27, 2025
Dorothy Jones, Veterans Aid
Liam expertly managed our system migration, collaborating seamlessly with our IT Support team. Despite the short notice, he was flexible and accommodating, ensuring a smooth transition from our old platform. His dedication and problem-solving skills were key to the project's success. We highly recommend Liam for any IT-related projects. His commitment to excellence and customer satisfaction is truly commendable.
Patient, with an eye for detail
Mar 07, 2025
Cathy Thompson, Addison's Disease Self-Help Group
As well as seamlessly managing the functional import of data from multiple platforms into Beacon during our onboarding process, Liam has been able to problem solve and think laterally around the inevitable obstacles that arise when making significant changes behind the scenes.
He has a calm approach and has persevered to find solutions that have helped us to stay in budget but that meet our needs as an organisation.
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