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MakeITaplan

West Sussex, United Kingdom
5.0 (15)
Accepting new clients
Certifications
Project budget
  • £500 - £1000
  • £1,000 - £2,000
  • £2,000 - £4,000
  • £4,000 - £6,000
  • £6,000 - £10,000
  • £10,000 - £25,000
Charitable areas of expertise
  • Case management
  • Events
  • Fundraising
  • Impact reporting
  • Memberships
  • Volunteering
Operational and Strategic Services
  • Accounts and finance
  • Digital architecture review
  • Fundraising strategy
  • GDPR
  • Governance
  • IT & Digital
  • Process mapping
  • Project management
  • Technology selection
CRM & Technical Services
  • Data cleansing and validation
  • Export from existing data sources
Tools commonly worked with
  • Access Charity CRM (ThankQ)
  • Donorfy
  • Harlequin
  • SQL
Partner Type
  • Implementation Partner
  • Consultant Partner

About MakeITaplan

The missing piece for your charity’s training and consulting needs.

Collectively, the MakeITaplan team have around 30 years’ experience supporting, installing, and training on charity software globally, specialising in CRM systems designed purely for the Charity and Non Profit sectors. With a passion for data and a love for training, we enjoy helping charities large and small to make aspects of their everyday endeavours as easy as possible.

"Tell me and I will forget, show me and I may remember; involve me and I will understand"

Clients

ORCA
MS-UK
Naval Families Federation
Katharine House Hospice
My Name'5 Doddie Foundation
Thrive
Reviews
5.0 (15)
Write a review
Complex CRM implementation delivered on time
5.0
Dec 05, 2025
Davina Allen, Marches Energy Agency
Gemma and the team were fantastic throughout the process of delivering a complex CRM on a tight time frame. They were friendly and approachable through out and helped us work through some logistical challenges. The training was clear and well received by our staff. Make IT a Plan with Beacon were ideal partners for our project. Many thanks again all!
Great experience
5.0
Nov 25, 2025
Lucy Burton, Naval Families Federation
Gemma and Noah were very helpful in ensuring our transition to Beacon went very smoothly. Crucially, they didn't just do everything we asked - they provided suggestions for how we could better use the system to meet the needs of our charity, and helped make sure we fully understood all of the functionality of Beacon. Would definitely recommend using them!
A seamless migration!
5.0
Oct 14, 2025
Charlotte Bound, Katharine House Hospice (Banbury)
Gemma (MakeItAPlan) made our move from Access CRM to Beacon CRM so much easier than we expected! She was knowledgeable, responsive, and made the transition smooth with minimal disruption. Gemma took the time to direct us as a team on how the data migration would work, so we can handle it ourselves in the future. Highly recommended!
Accessible, friendly and understandable support and training
5.0
Oct 10, 2025
Cathy Thompson, ADDISONS DISEASE SELF HELP GROUP
Sarah from Make It A Plan has been so helpful with some one off project work (problem solving) and some training on import templates. She has such a clear way of explaining how the system works, and lots of top tips up her sleeve to make it easier for us to learn. She is super approachable and has been an absolute pleasure to work with. We'll be back for any Beacon needs!
Amazing support
5.0
Oct 08, 2025
Melissa Dunnett, Faith in Kids
Gemma guided us through setting up Beacon and it was a very smooth process. She is very nice and easy to work with, she knows the product well and efficiently organised the order in which we did everything. With the more complicated aspects, she quickly grasped what needed to be done and worked with Beacon where needed to see things through. We would recommend working with her without reservation and we are very grateful that she helped us and that we have such an improved database as a result.
Wonderful support and expertise from Gemma and Sarah
5.0
Sep 24, 2025
Ben Daniel, Christian Medical Fellowship
Gemma and Sarah were wonderful throughout our transition process. We hold quite complex data, and they were able to calmly steer the ship in our transition to Beacon. Their knowledge and expertise, combined with their supportive nature, meant that we knew were in safe hands. They fixed issues for us, helped us wade through spreadsheet upon spreadsheet, and always had time for us. I can't recommend them enough.