A friend called me after setting up a regular donation to tell me they'd received the most beautifully written email. They said, 'Gosh, you've really got your team well drilled', which was amazing because we hadn't really done anything!
Cygnet was founded by developers to "make the web fun again!" We create amazing digital experiences for brands and charities with a focus on agility and innovation. We specialise in Not-for-profit CRM implementations, and when we aren't working with charities in Beacon, specialise in building headless sites, e-commerce solutions, and custom web apps.
At Cygnet, we love crafting tailored, impactful solutions, delivered quickly and efficiently.
Excellent support, quality work and a responsive team
James Bruton · Bristol City Council ·
We have had excellent support from Cygnet. The whole team have been responsive to queries and understood our requirements, budget and restrictions without any issues. Everything was completed on time, to budget and all of the snagging list was cleared quickly and with professionalism and friendliness.
We wouldn't hesitate to recommend or engage with them again
Transition support
Jo Hughes · Down's Syndrome Scotland ·
Great input and support from Peter and Vadim, gave us real confidence moving across to a new system. Highly professional and attentive service. Thanks
It was a very positive experience, with excellent customer support
Cat Wilson · Royal Scottish Forestry Society ·
We had an excellent experience with Cygnet, in particular our key contact, Vadim. Vadim frequently went above and beyond to ensure that we had a smooth transition to Beacon CRM. He was able to combine superb technical knowledge with an accessible communication style, and was responsive and helpful all the way through the project.
Great experience!
Stephanie Lewis · Disability Together ·
The team found Cygnet to be extremely helpful, patient and responsive - always willing to find solutions/ think creatively to meet our needs. Friendly, approachable.
It has been a pleasure to work with Cygnet; they were so friendly, and patient with our many questions! No problem was too big or too small, they were there to help us with anything we needed. Very grateful for all their support!
Scoping for migration to Beacon
Frances McHardy · Crafts Council ·
Cygnet scoped our migration over to Beacon from four different data sources. While self-implemented Beacon, their team delivered a comprehensive roadmap along with detailed setup guidance and field-mapping documentation. They were incredibly responsive, helpful and highly knowledgeable throughout the process. Would gladly work with their team again.