Liam's support was excellent and made the whole process of moving across to Beacon a less daunting experience. We were moving across from an old services database which had become unfit for purpose. He was patient with the project team as we worked through exactly what we needed and our reporting needs. We now have a fantastic database with all of the functionality we need and the team feel much more empowered given its simplicity and Liam's guidance.
Liam oversaw the move of Punchdrunk Enrichment's CRM data from Raiser's Edge into Beacon, which including managing more than 20,000 records, financial and schools data. Liam's approach was methodical and highly organised which resulted in our total confidence in the project every step of the way. Liam also took the time to understand all our internal processes to ensure our Beacon CRM set-up would be perfect for us. I would definitely hire Liam again.
We worked with Liam Kilby on the migration of our data from Raiser’s Edge NXT to Beacon CRM, and we couldn’t be more pleased with the experience. From start to finish, Liam was incredibly helpful, patient, and professional. Thanks to Liam’s support, the migration was smooth, efficient, and free of any major issues. We’re now fully up and running on Beacon and extremely grateful for his expertise and calm, methodical approach. We highly recommend working with Liam for any CRM transition.
Break moved from Donorflex (quite a complicated system compared to Beacon) to Beacon with over 110k records. Liam was a huge help to us; guiding our review and data sift, and how best to use it going forward. He has provided customisation that works for our organisation and processes that ensure we have the best system for our needs going forward. He has provided clarity where we have had confusion and resolutions to issues/challenges, which has given us confidence, all in under 6 months!
Liam has been very flexible and client focussed to help us transition from our old CRM to Beacon. He's taken time to learn The Poppy Factory way of doing things and has tailored Beacon to meet our needs, or has found solutions where change has been needed. Thank you!