Suru Partners is a software and CRM consultancy that creates, configures and connects the right digital tools to help non-profits increase their impact. We provide strategic consulting, digital transformation, CRM implementations, bespoke application development, website & systems integrations, and digital service design. We work with non-profits with a shared vision to leverage technology to change the world, helping our wonderful clients make a greater impact using the resources they steward.
Highly experienced partner
As trusted specialists for the sector, we understand the unique challenges and context faced by non-profit organisations. We work with you as a partner, guiding you through the process from start to finish — from scoping, design and business case through to migration, launch and ongoing evolution — actively engaging with your stakeholders, teams and leadership along the way to ensure project success.
Having partnered with non-profits for more than 20 years, we know the pitfalls that many encounter during CRM and technology projects. We navigate you around these pitfalls, sharing best practice with your teams ensuring you get the best return on your investment in digital tools.
And, unlike agencies who focus on a single technology or discipline, our breadth of integrated expertise means we can combine best-in-class systems to create powerful experiences and tools for your staff, donors and partners that integrate digital touchpoints, workflows and data in a cohesive way.
very helpful
Kate Gammell · St Luke's Hospice Harrow & Brent ·
Neetu has been incredibly helpful and is always happy to answer any questions, no matter how silly they might seem! She has taken the time to understand my role and the specific things I might need from the database, including things I hadn’t even thought of myself. Her support has been invaluable, and I really appreciate the time and effort she has put into helping me.
Excellent Support and Guidance Throughout Our Beacon CRM Journey
Nikita Raval · St Luke's Hospice ·
It’s been an absolute pleasure working with Neetu over the last 9–10 months during our Beacon CRM journey at St Luke’s Hospice. She has been fantastic throughout: patient, calm, approachable and supportive. Her sessions have been detailed and informative, allowing us to build the platform around our needs as a fundraising team. She genuinely listens, understands our work and wants the best for us. Her guidance has made the whole process a positive experience, and we’re grateful for her.
Excellent
Seema Chauhan · St Luke's Hospice ·
Neetu was very helpful throughout the entire process and was always available whenever I had questions. She was approachable, responsive, and took the time to provide useful guidance whenever needed. Her support made everything much easier, and I truly appreciated her patience and willingness to assist. I would highly recommend Neetu and am very grateful for all of her help
Succesful CRM build, great partnership and fantastic support a true team effort!
Debbie Kelly · The Message Trust ·
Taking on an internal CRM build is a massive undertaking, but having Suru Partners at our side kept the project manageable and on track. Andrew and Josh were instrumental in helping us unpack and translate our Raiser's Edge data into Beacon, and they expertly handled the heavy lifting of importing it into Beacon. Andrew's timely and careful guidance allowed us to configure Beacon to meet our organisational needs. We now have the skills and confidence to manage our new system for the long term.
A True Partnership Through Our CRM Transition
Ian Rowbottom · The Message Trust ·
Suru were a fantastic partner throughout our move from Raiser’s Edge to Beacon CRM. They helped us get the strategy and solution design right, upskilled our internal team and gave us real confidence through the transition and go-live. Most importantly, we genuinely loved working with them. They really got us and what we do as a charity, were incredibly helpful and supportive, and were great fun to work with. They felt like part of our team rather than an external supplier.
