A CRM should make it easier to run your charity. Less time spent on administration, better access to information and systems that support the way your team works.
Telescopic helps charities get more out of Beacon, from replacing outdated CRMs and migrating years of data to connecting fundraising, volunteering, membership and service delivery.
Every charity works differently, so understanding your organisation comes first. Our consultants work closely with your team to understand the processes, identify what needs improving and work out how Beacon can best support them. Where standard functionality isn't enough, we can build custom integrations and applications that connect Beacon with your other systems.
Our work with charities including CoppaFeel!, St Margaret's Hospice and Learning Through Landscapes covers complex implementations, data migration and ongoing technical consultancy.
With fixed-cost projects, practical training and ongoing strategic support, the aim is to give your team confidence in their systems and the ability to keep improving them as your organisation develops.
Making complex CRM requirements feel easy
Amy Buxton · When You Wish Upon A Sta ·
They just made everything really easy. When we're describing what we want from the system, they'll go away, come up with a solution, and work that through with us. I found everyone to be really helpful.
They really understood us as an organisation
Selina Sasse · The Prison Phoenix Trust ·
One of the reasons we chose Telescopic is because we felt that we would really work together to figure this out - rather than just have it “done” to us. The real standout is just how well they understood us as an organisation. Following the workshops, how they really grasped that was so impressive when they came back and presented to the team. People were really wowed that someone external had actually just really understood what we actually do.
Finding solutions we hadn't thought of
Henrietta Atkinson · CoppaFeel! ·
Telescopic were brilliant at helping us figure out what we actually needed. They didn’t just build what we asked for - they came up with solutions we hadn’t even thought of. They were great at seeing the bigger picture and guiding us through the change without it ever feeling overwhelming. By the end, we understood the system and could manage it ourselves.
A CRM implementation tailored to our organisation
Kelly Hewitt · Community Action Network ·
Telescopic were brilliant throughout our implementation process. For an organisation who didn't have an existing CRM, they provided us with all the support we needed to make it as smooth of a process as possible. They spent a lot of time grasping exactly what we do as an organisation, and tailored their support towards this.
Moving from spreadsheets to a robust CRM
Craig McAuley · Citizens Advice Scotland ·
Moving to a CRM was a big change, but Telescopic were there to guide us on that journey. They offered insightful solutions and helped us to design a bespoke system that retained our most important functions. They were adaptive to our needs and to our priorities.
