Who are we?

t{h}onix works with charities on all things technical. We have vast experience in the non profit space and understand the unique set of challenges they face when it comes to implementing new tools and solutions.

With a particularly deep knowledge of case management within charities, t{h}onix understands how best to architect data and process automations to support charities to deliver their services efficiently, whilst still building a strong data story.

How do we work?

Alongside you is the short answer! We aim to:

• Be bespoke - no 2 clients are the same so we adjust how we work to best suit you. From our initial conversations we create an approach that we think best supports your specific charity and your specific needs to achieve the best result
• Bring insight but inform - Our role is clearly to bring both sector and technical expertise however, a key part of our role is to ensure we empower you with the tools and knowledge you need to be the true owners of your system and data.
• Listen but challenge - We’re here to listen to your needs and wants but also use our knowledge to gently challenge. It’s important to build trust as we work together to allow challenge, to ensure we land on the best possible outcome.

Our Values

• Honest - We’re honest with our clients about what they need and what we can do and never recommend a solution that we don’t truly believe is in everyone’s best interests
• Collaborative - We are both active listeners and continuous learners. We listen to what our clients need to bring our expertise but we never assume we are the smartest in the room and that we can learn from all of our clients and their projects with us
• Kind - We approach all our clients and each other with kindness and understand that we might not be the most important thing in their day that day
• Detailed focussed - The devil is in the details! We probe and challenge through our engagements to ensure that we understand the really detailed needs to ensure our solutions are fit for purpose

What else do we do?

t{h}onix works with organisations on wide ranging projects from CRM implementation to technical and digital strategy, to data analysis, to system scanning and requirements building.