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Eyes Down Digital

Exeter, United Kingdom
5.0 (9)
Accepting new clients
Certifications
Accreditations
  • APMG Agile Project Management
  • Good Business Charter
  • Sustainable Creative Charter
  • SME Climate Hub Committed
Project budget
  • £4,000 - £6,000
  • £6,000 - £10,000
  • £10,000 - £25,000
Charitable areas of expertise
  • Fundraising
  • Grantmaking
  • Memberships
  • Supporter journeys
Operational and Strategic Services
  • Design and branding
  • Digital architecture review
  • IT & Digital
  • Process mapping
  • Project management
  • Technology selection
CRM & Technical Services
  • Custom API integrations
  • Custom software development
  • Database structure review
  • Export from existing data sources
  • Website development
Tools commonly worked with
  • Donorfy
  • FundraiseUp
  • JustGiving
  • Mailchimp
  • Salesforce
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
Partner Type
  • Implementation Partner

About Eyes Down Digital

Integrating a new CRM is a significant investment of your charity’s time, resources and energy - and with 15 years’ experience supporting charities of all sizes, we understand the importance of getting it right. 

Our role as Beacon Implementation Partners

Built on values of simplicity, honesty and collaboration, we work alongside your team at every stage of the implementation process: guiding a smooth and effective CRM integration, building confidence, and helping you realise your new platform’s full potential. 

How we will help:

  • Discovery and planning workshops to understand your requirements and define clear objectives
  • Mapping and importing your historic data
  • Seamless CRM integration with your existing platforms
  • Workflow automation to reduce manual tasks and improve efficiency
  • Tailored training for key users across your organisation, delivered via webinars that can be recorded for future onboarding
  • Clear reporting and insights to help demonstrate the impact and long-term value of your investment
  • Practical guidance documents on procedures to support ongoing CRM management, consistency and internal knowledge sharing

Clients

Veterans Aid
Impunity Watch
Womankind Worldwide
Global Network Initiative
Home Start
Dreamflight
Reviews
5.0 (9)
Write a review
Stuart provided expert support throughout our Beacon CRM migration
5.0
Aug 13, 2026
Sarah Edward, Merchant Navy Welfare Board
We moved to Beacon CRM as part of a wider strategy to bring our grants, members, donors and other key data into one future-proof platform. Stuart at Eyes Down Digital took the time to understand our long-standing bespoke Access database and our specific requirements. He worked closely with us throughout the migration, resolving issues and fine-tuning Beacon to meet our needs. His expertise and support made the transition smooth and successful.
Supportive, kind and knowledgeable guide through our Beacon onboarding journey!
5.0
Aug 10, 2026
Sarah Coleman, Go Live Theatre Projects
As a small but ambitious charity, we needed to future-proof our operations without overcomplicating them. Stuart took the time to understand our unique needs, managing our data migration, simplifying our workflows, and integrating our website forms to ensure best practice for both our users and our team. He navigated technical complexities with immense patience and clear explanations, always mindful of cost implications. A great partner to guide us through this milestone!
We're in a great place with Beacon, thanks to our work with Stuart
5.0
Jul 27, 2026
Vicky Maunder, Daisy's Dream
Stuart provided clear, easy to understand guidance at all stages of the Beacon launch process. He was brilliant at listening to our needs as a small charity, advising on how to maximise the benefits to our fundraising team and helping to tailor the system to suit our needs. Highly responsive when we had questions, he also spent time with the entire team to engage them with Beacon and it's capabilities.
A supportive and knowledgeable Beacon partner
5.0
Jun 23, 2026
Diane Bond, Bootham School
Stuart was a pleasure to work with throughout our migration. He knows Beacon inside out and gave clear, practical advice on the best way to move our data across, particularly around cleaning it beforehand. He was very patient when things slowed down at our end, and always flexible in working at our pace. Whenever we shared data, he turned things around quickly. The regular calls added helpful structure. Knowledgeable, reliable and easy to work with.
Fantastic, accessible and patient expertise for a small charity
5.0
Apr 22, 2026
Kate Arthur, The Death Penalty Project
We used Eyes Down for starting up our Beacon database and integrating it with our website. As this is our first CRM, Stuart was a fantastic and patient collaborator as we jumped various hurdles with figuring out our data and processes. In particular, he is brilliant at keeping things accessible for a wide range of staff, able to adapt to varying knowledge/understanding of CRMs, which was an invaluable asset for our small team - and a skill that is usually hard to come by.
Thank you for getting us launched!
5.0
Apr 17, 2026
Matthew Tarling, Lincoln Cathedral
We worked with Stuart to launch onto Beacon CRM. Stuart was incredibly supportive in getting data migrated across, as well as setting up the our database, the Beacon Forms to enable us to start processing donations through the website, direct into Beacon CRM, as well as building the reporting for us. I can highly recommend Stuart and Eyes Down Digital.