Eyes Down Digital is a certified Beacon CRM partner
We are a CRM and website consultancy with over 15 years’ experience supporting charities, non-profits and membership organisations.
Our role as Beacon Implementation Partners
Built on values of simplicity, honesty and collaboration, we work alongside your team at every stage of the implementation process: guiding a smooth and effective CRM integration, building confidence, and helping you realise your new platform’s full potential.
How we will help:
Discovery and planning workshops to understand your requirements and define clear objectives
Mapping and importing your historic data
Seamless CRM integration with your existing platforms
Workflow automation to reduce manual tasks and improve efficiency
Tailored training for key users across your organisation, delivered via webinars that can be recorded for future onboarding
Clear reporting and insights to help demonstrate the impact and long-term value of your investment
Practical guidance documents on procedures to support ongoing CRM management, consistency and internal knowledge sharing
We've been lucky enough to work with Stuart and the Eyes Down team, as they helped us to implement Beacon CRM. Following this, they chose us to be their 2026 charity of the year, which was a huge privilege. During this process, Stuart helped us to entirely rebuild our outdated website. The team’s knowledge was unmatched – always available to answer our questions, while truly working with us towards a shared vision. We couldn't recommend Eyes Down enough, a truly wonderful company to work with.
Great service
Laura White · MyBigCareer ·
Stuart was so easy to connect and deal with, he was clear on what we needed to do and gave such a good introduction to Beacon I was able to continue to build out the platform. Great support, thank you Stuart!
Stuart provided expert support throughout our Beacon CRM migration
Sarah Edward · Merchant Navy Welfare Board ·
We moved to Beacon CRM as part of a wider strategy to bring our grants, members, donors and other key data into one future-proof platform. Stuart at Eyes Down Digital took the time to understand our long-standing bespoke Access database and our specific requirements. He worked closely with us throughout the migration, resolving issues and fine-tuning Beacon to meet our needs. His expertise and support made the transition smooth and successful.
Supportive, kind and knowledgeable guide through our Beacon onboarding journey!
Sarah Coleman · Go Live Theatre Projects ·
As a small but ambitious charity, we needed to future-proof our operations without overcomplicating them. Stuart took the time to understand our unique needs, managing our data migration, simplifying our workflows, and integrating our website forms to ensure best practice for both our users and our team. He navigated technical complexities with immense patience and clear explanations, always mindful of cost implications. A great partner to guide us through this milestone!
We're in a great place with Beacon, thanks to our work with Stuart
Vicky Maunder · Daisy's Dream ·
Stuart provided clear, easy to understand guidance at all stages of the Beacon launch process. He was brilliant at listening to our needs as a small charity, advising on how to maximise the benefits to our fundraising team and helping to tailor the system to suit our needs. Highly responsive when we had questions, he also spent time with the entire team to engage them with Beacon and it's capabilities.
