Harmonic Action delivers innovative and pragmatic technology solutions across the third sector. We believe in a people-first approach to technology, prioritising communication and alignment over technical complexity.
Good data management is at the heart of a well-functioning charity and we believe Beacon CRM is a straightforward and transformative way for a charity to be more effective. We know charities are facing increasing pressure to deliver ambitious aspirations and successful digital transformations.
We know the challenges involved in this journey, and offer a flexible service to help organisations get on track and keep them there.
We engaged Harmonic Action to support our transition from our previous CRM to Beacon. Ivan and Olivia immediately made us feel at ease and demonstrated huge expertise and knowledge, navigating the complexity of the implementation we required and finding workable solutions at every stage. They couldn’t have done more to help us and remained patient and professional throughout. Particular thanks to Olivia for keeping us on track, holding weekly check-ins and being super responsive.
5* for Harmonic Action
Andrea Berbegal · Brass for Africa ·
Harmonic Action has been an invaluable partner to Brass for Africa in building our CRM. They took the time to understand our organisation and fundraising needs, bringing exceptional expertise and guidance to help us develop a system that better supports our work and long-term ambitions. Their collaborative approach, responsiveness and genuine commitment to our success have made them a pleasure to work with. Thank you Ivan + Lucy! Highly recommend.
Working with Ivan was super productive
Andrew Broadbent · Comic Relief ·
I engaged Ivan to develop the Digital, Data and Technology strategy at Comic Relief. He quickly became a valued partner to me and the Technology Leadership Team and delivered everything that I was looking for – great knowledge, effective relationship building, constructive challenge, great communication and being a great person to work with. Working with Ivan was super-productive and a thoroughly enjoyable experience.
It's been a real pleasure working with Ivan
Jenny Boland · The Geological Society ·
Ivan's knowledge, technical skill and collaborative approach have been invaluable throughout a complex and high impact transformation, helping us to translate complex requirements into practical, well-designed solutions. He has been an exceptional partner who is responsive, reliable, and generous with his time and insight, and has played a key role in ensuring our systems are more sustainable and fit for the future.
Insightful, Knowledgeable, Friendly
Noah Burrows ·
It was wonderful working with Ivan. His knowledge and expertise were immense and he clearly understood what had gone wrong with our previous system, and concisely explained how we could then correct and simplify some of those processes in Beacon.
In particular his patience and support whilst tackling the depths and complexities of data extraction through XRM was immeasurable.
Thank you Ivan!
