Harmonic Action delivers innovative and pragmatic technology solutions across the third sector. We believe in a people-first approach to technology, prioritising communication and alignment over technical complexity.
Good data management is at the heart of a well-functioning charity and we believe Beacon CRM is a straightforward and transformative way for a charity to be more effective. We know charities are facing increasing pressure to deliver ambitious aspirations and successful digital transformations.
We know the challenges involved in this journey, and offer a flexible service to help organisations get on track and keep them there.
A perfect team
Jeremy Gibson · Hospitality Action ·
Harmonic Action and Hospitality Action have formed a perfect HA team over the time we've been working together. Ivan has played a pivotal role in helping us bring together complex and disparate data sources to create a single view and to develop workflows that leverage the best of what Beacon has to offer. Ivan brings pragmatism, rigour, and keeps a keen eye on maintaining schedules and budgets to ensure a smooth delivery.
Great experience working with Ivan
Mairi Wilson · Girlguiding ·
Ivan was great to work with on setting up our new fundraising database. He was patient and always happy to answer questions from the whole team. We found him helpful and clear which made the whole process smooth and stress-free. We’re really pleased with the end result and enjoying our new database!
Excellent
Caroline Halls · SS Great Britain Trust ·
Working with Ivan has been really fantastic. He is always calm and considered, willing to explain things patiently, and with a clear high-level understanding of what charities often need in their CRM- as well as what they tend/want to do with their data. Reliable for regular meetings as well as flexible for in between support, efficient with his time, and a very friendly person who is easy to get along with. Highly recommend.
Ivan's knowledge, expertise and professionalism are valued and appreciated
Arlene McEvoy · Charis Cancer ·
Ivan recently supported us with the implementation and development of systems and processes when we moved our donor data to Beacon. He helped come up with a systematic plan for implementation and creating workable and realistic solutions for a small charity such as ours. His knowledge, expertise and professionalism were valued and appreciated during our work together and being able to break this down into smaller pieces of work.
Ivan’s support has been invaluable to the Society
Andrew Tweedy · Royal Society for the Support of Women of Scotland ·
Ivan’s support has been invaluable to the Society in our migration to Beacon CRM from a complex in-house system that had evolved over more than 20 years, and which performed a number of bespoke functions for us. He has been accessible and professional throughout our relationship and has always delivered on time and as requested.
