Directory/t{h}onix
t{h}onix

t{h}onix

Accepting new clients
West Berkshire, United Kingdom
1 certification
  • 1
    Implementation Certified
Project budget
  • £6,000 - £10,000
  • £10,000 - £25,000
  • £25,000 - £100,000
Charitable areas of expertise
  • Case management
  • Events
  • Fundraising
  • Grantmaking
  • Impact reporting
Operational and Strategic Services
  • Change management
  • Digital architecture review
  • Governance
  • IT & Digital
  • Process mapping
CRM & Technical Services
  • Data cleansing and validation
  • Database structure review
  • Export from existing data sources
  • Zapier integrations
Tools commonly worked with
  • APIs
  • Charitylog
  • Enthuse
  • FundraiseUp
  • Hubspot
Partner Type
  • Implementation Partner
  • Consultant Partner

t{h}onix is a certified Beacon CRM partner

Who are we?

t{h}onix works with charities on all things technical. We have vast experience in the non profit space and understand the unique set of challenges they face when it comes to implementing new tools and solutions.

With a particularly deep knowledge of case management within charities, t{h}onix understands how best to architect data and process automations to support charities to deliver their services efficiently, whilst still building a strong data story.

How do we work?

Alongside you is the short answer! We aim to:

  • Be bespoke - no 2 clients are the same so we adjust how we work to best suit you. From our initial conversations we create an approach that we think best supports your specific charity and your specific needs to achieve the best result
  • Bring insight but inform - Our role is clearly to bring both sector and technical expertise however, a key part of our role is to ensure we empower you with the tools and knowledge you need to be the true owners of your system and data.
  • Listen but challenge - We’re here to listen to your needs and wants but also use our knowledge to gently challenge. It’s important to build trust as we work together to allow challenge, to ensure we land on the best possible outcome.

Our Values

  • Honest - We’re honest with our clients about what they need and what we can do and never recommend a solution that we don’t truly believe is in everyone’s best interests
  • Collaborative - We are both active listeners and continuous learners. We listen to what our clients need to bring our expertise but we never assume we are the smartest in the room and that we can learn from all of our clients and their projects with us
  • Kind - We approach all our clients and each other with kindness and understand that we might not be the most important thing in their day that day
  • Detailed focussed - The devil is in the details! We probe and challenge through our engagements to ensure that we understand the really detailed needs to ensure our solutions are fit for purpose

What else do we do?

t{h}onix works with organisations on wide ranging projects from CRM implementation to technical and digital strategy, to data analysis, to system scanning and requirements building.

Case studies

Clients

Newcastle Hospitals Charity
Hope Rescue
London Irish Centre
MYTIME Young Carers
LawCare
Flag DV
Reviews
4.8
13 reviews

Professional service throughout and post install

Sue Trafford · The HDH Wills 1965 Charitable Trust ·

An professional approach and service was received from the outset. The team at Thonix is available to answer and solve any issues and the tools they provide are invaluable.

Great technical expertise and lovely to work with

Hannah Bodek · The Caerlow Trust ·

We worked with Thonix to design and implement Beacon as our CRM and grant management system. We really enjoyed working with Nicola and Michelle who were understanding and patient with us a s a small team with no dedicated resource, whilst managing the implementation on their side with efficiency to deliver on time and too budget. Their technical knowledge is fantastic. They were honest about the limitations of the system and were creative in trying to build solutions to meet our needs.

So glad we found T[h]onix!

Chris Porter · Vision North Somerset ·

We worked with Nicola and Michelle on upgrading from an old unsuitable CRM to the new world of Beacon. Nicola's knowledge of the charity sector meant we weren't just working with an implementation partner, we were working with someone who could offer insight and see things from our perspective, thereby tailoring a solution that accurately meet our needs. Feedback from our team throughout the process was always positive and this was down to Nicola and Michelle and their way of working.

Expert, practical, responsive and brilliantly supportive

Mahua Nandi · Bede House Association ·

Nicola and Tracey have been incredibly helpful and supportive in helping us implement a new case management system. We expanded our service tenfold at the same time as the implementation, which created a whole layer of additional stress and I'm sure they wouldn't recommend! However t{h}onix took it all in their stride and helped us think through processes that were still a bit theoretical. They have been really responsive in helping us make tweaks and empowered us to learn to manage ourselves.

Implementation of Beacon into a Law Centre

John McGovern · Central England Law Centre ·

We contracted Thonix to help implement Beacon to our Law Centre. This included scoping the work, reviewing our current data and supporting the implementation. We were overall very happy with the work and the outcome. Thonix were very helpful in problem solving and talking us through the difficult parts of the process as well as being very flexible. The system is now set up and working well.