I can't praise t{h}onix highly enough. As a small charity with no in-house expertise, we would have been completely lost if it wasn't for their guidance. Finding and implementing a new CRM is a daunting task but the support we received from t{h}onix made the process straightforward and accessible. They took the time to understand our needs, consulted thoroughly with staff and volunteers, and built a system that feels truly tailored to us. We would recommend t{h}onix to any organisation!
Nicola and her team have brought an incredible level of experience, passion and fun to our Beacon for All project. Thonix are gifted in achieving that sometimes tricky balance between understanding the needs of a small, unique organisation and proposing tried and test solutions without us ever feeling we are being funneled towards 'one size fits all' approaches. Thonix have invested time in building relationships with our team and truly co-creating processes and workflows. Highly recommended!
T(h)onix have been absolutely fantastic to work with. From the outset, Nicola took the time to truly understand our business; where we were starting from, and what we needed to achieve. Challenges posed by our historical system setup were approached with a methodical and, most importantly, informed mindset. Nicola’s ability to navigate and resolve complex issues has been instrumental in delivering results that have been extremely beneficial to our organisation.
From start to finish, Nic and Tracey showed an incredible level of patience with our convoluted systems and energetic team. Our journey from old to new (CRM) hasn't been a simple one, but Nic spent the time to understand our needs, help streamline systems and processes to ensure they worked as we wanted - taking into consideration that we didn't know exactly what we needed Beacon to do - and spent time imparting knowledge and training. A huge thank you from the entire MYTIME team.
Nicola and Tracey have been pivotal in supporting our charity to implement our Charity CRM system. They have listened, understood to the needs of the users, provided guidance and helped to implement the relevant changes. We would have no hesitation in recommending T{h}onix.
